User Support Services provides support only for computer hardware owned by the university that meets the minimum standards listed below. We can work on other computers if and when time permits. Students should obtain support through the vendor of their computer systems.
USS staff can evaluate hardware issues, and can often remedy specific problems. Departments need to order specific components through outside vendors. In order to maintain uniformity with campus computer hardware and to better serve our customers, User Support Services is asking that departments either consult with USS staff or refer to this web page for computer hardware and printer recommendations. For evaluations and vendor recommendations, please call the User Support Services at 503.725.HELP.
Minimum Recommended Windows Hardware
- Intel Pentium IV 1.6 GHz
- 1 GB of memory
- 40 GB hard drive
- 32x CD-ROM
- 17" LCD flat panel
Recommended Windows Software
- Windows XP
- Microsoft Office (Word, Excel, Powerpoint)
- Mozilla Firefox or Internet Explorer web browser
- McAfee Anti-Virus
Minimum Recommended Mac OS Hardware
- iMac or iBook with a 867MHz G4 or faster
- 1 GB of memory
Recommended Mac OS Software
- Mac OS X (10.3 or higher)
- Microsoft Office (Word, Excel, Powerpoint)
- Mozilla Firefox or Safari web browser
Recommended Departmental Printer
- Hewlett Packard LaserJet 4100N
User Support Services is located in Smith Memorial Student Union, Room 18.
Need help now? Contact us at 503.725.HELP or help@pdx.edu
|
