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OIT will never ask for your password or other confidential information via email.
Phishing email - VERIFY YOUR PDX EMAIL ACCOUNT NOW (2/19)
Phishing email - VERIFY YOUR PDX EMAIL ACCOUNT NOW (1/23)
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In the News




OIT Training Schedule
Spring 2008
PM @ PSU April 8 2008 Patches
PM @ PSU March 2008 (::[ ]::)
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Tip of the Day




Back up your important data regularly. PSU Faculty, Staff and Students can back up data to the H: drive.




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User Support Services @ Portland State University




OIT will never ask for your password or other confidential information via email.
Click here for additional information.

Office of Information Technologies (OIT) User Support Services exists to provide assistance to Portland State faculty, staff, and students in the use of computer-related technology. If you do not know where to get help, this is the place to start!
We answer questions about computer hardware and software, networking, accessing the network from off-campus, obtaining an e-mail/network account, and much more. If your request is better handled by someone with more expertise in a particular area, USS staff members will refer you to the appropriate technical contact. No appointment is necessary.

Assistance is provided:
  • by emailing help@pdx.edu
  • by phone 5-HELP (503.725.4357)
  • on a walk-in basis at Smith Memorial Student Union room 18
Hours of Operation: Summer
  • Monday-Thursday: 8 a.m. to 9 p.m.
  • Friday: 8 a.m. to 7 p.m.
  • Saturday: 10 a.m. to 4 p.m.
  • Sunday: 10 a.m. to 2 p.m.
For weekend and after-hours emergency support, please call 503.725.4357 and choose option 2.



Most Viewed Articles



Frequently Asked Questions How-to Troubleshooting
How can I access my network drives (H:, I:) from off-campus?
* What is Mailman? *
Where is User Support Services located?
What should I do if I forget my Odin Account name or password?
Where on campus is wireless networking supported?
How do I configure my email client to use SMTP Authentication?
PM @ PSU Feb 2005 Patches
What is Odin?
How do I contact User Support Services?
How do I configure my computer for PSU dial-up internet access?
What types of computer accounts are available at PSU?
About McAfee @ PSU
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Accessing PSU Computer Account Directories Off-Campus using Windows
Accessing PSU Computer Account Directories Off-Campus with Goliath - Mac OS Classic
How can I access my network drives (H:, I:) on Mac OS X (off campus or on campus)?
Accessing PSU Computer Account Directories Off-Campus - Windows 95, 98, and NT Users
Configuring wireless networking through PSU's PubNet for Windows computers
Configuring PSU dial-up networking for Windows XP
Configuring PSU Thunderbird for Windows for PSU Email
Installing Java 1.6 update 2 for Windows
Configuring Mozilla, Mozilla Thunderbird, and Netscape 7.2 to use SMTP Authentication
Installing and configuring wireless networking for Mac OS 9 and older
PSU Fac-Staff-Student Personal Purchase discount web site at Dell
Configuring PSU dial-up networking for Mac OS X
More
Stopping the 'Cover was previously removed' alert on Dell computers.
Duplicate emails appear after turning on spam filtering.
SSH client won't connect
'The Print Subsystem Is Unavailable' error message after installing Office 2000
Slow Mail.app performance in Mac OS X 10.3.9 update
Windows Update Page Fails
Goliath crashes when connecting to department shares
Entourage 2004 Attachment Problem
Have to re-authenticate PSU wireless internet regularly
INB problem with a second monitor
Home (H:) Drive conflict with Norton Internet Security
Different mail folders appear in different mail clients
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